I. Who are we?
CVWarehouse NV (hereafter “CVWarehouse”), operates CVWarehouse candidate portal and the company portal on the CVWarehouse website and is the data controller or processor (see further) for the processing of personal data.
You are able to contact us through following coordinates:
- CVWAREHOUSE NV
- Lambermontstraat 10
- 2000 Antwerp
We have appointed a Data Protection Officer ('DPO') that oversees all privacy related matters within CVWarehouse. The
contact details for our DPO are:
II. Which personal data do we process?
We may collect information from visitors of our website in various ways, in particular:
Anonymous aggregated information
This is information about all our visitors combined, such as the sections of our website visitors most frequently go
to, and the services that they prefer to use. To protect our visitors' rights to privacy, this information is
anonymous and aggregated. Therefore no individual CVWarehouse visitor can be identified on the basis of this information. We may use such
information to generate anonymous traffic numbers which we may disclose to our clients and the public.
Personal data of candidates
In our log files (which are files that contain data about events for future reference), we may collect and store
Internet Protocol addresses for data safety reasons (to prevent and/or detect fraud, malicious intent or
cyber-attacks). We may also collect Internet Protocol addresses, anonymize them and draw up anonymous statistics, in
order to measure the number of people on our website (traffic) and load balance our systems accordingly to provide
optimal response times. We may use these anonymous statistics for accounting purposes to calculate the number of
clicks received via our own or websites of our business partners, but we will not use this information to identify
visitors of the website.
Providing us (through registering for a profile) or our customers (companies you may apply with) with your personal
data will lead to the processing of such data by CVWarehouse. We will process all the personal data you provide us
with, such as (but not limited to) identity and contact details (name, address, tel. number, e-mail address, date
and place of birth, marital status, nationality, sex,…), profession, education, memberships and possibly also
sensitive information (such as health data) if such data is provided by you. We as CVWarehouse will only save the
personal data for you when you add such personal data in your profile (and provide you with the possibility to share
the personal data with our customers when you apply with them, both with or without a profile – see further) and
will not further process your personal data ourselves for other purposes unless we would ask your consent to do so.
III. Why do we process your personal data?
We process your personal data for the following reasons:
- To provide you with our services and thus to execute the agreement we have with you (Art 6 (1) (b) GDPR). By
registering on our website under “free registration” you can create and use a CVWarehouse profile and through
this profile you can get into contact with potential employers, if you decide to disclose the personal data in
your profile to a potential employer. In this case we qualify as a data controller. Once you disclose the
personal data in your profile to a potential employer, the further processing of your personal data by that
potential employer will be entirely and solely the responsibility of that potential employer. We will not
qualify as a data controller anymore for this act of processing.
- Because our customers use a job site that is provided and powered by us to process personal data of candidates
that apply with them. Filling out a candidate profile and uploading a CV in a free text document for a vacancy
of our customers offers the opportunity to CVWarehouse customers to process personal information in the search
for the right candidates for their vacancies. In this case we qualify as a data processor and our customers are
the data controllers for this type of processing.
- We will also process your personal data for personal mailings if you consent to this by flagging the option
"Yes, I want CVWarehouse NV to keep me informed confidentially of future opportunities, a broader network of
jobs and candidates" (Art 6 (1) (a) GDPR). Consenting to this will allow us to send you mailings, basing
ourselves on your profile information, in relation to job opportunities of our customers. Again, your data will
only be passed on to such other party after you decide yourself you wish to share your personal data when you
are interested in a job opportunity. In this case, we also qualify as a data controller.
Please visit our FAQ section for more practical information on this topic.
IV. With whom is the collected personal data shared?
Contrary to other recruitment sites, CVWarehouse never
gives any third party access the personal data of candidates that they have transferred directly to CVWarehouse,
without the candidate itself deciding thereto (see above section). This way we assure more privacy and safety of use
of such personal information than commonly available in this market space. All information provided remains private
and is solely used for the purposes described on our website.
Firstly, the bulk of collected personal data is only available to employees of CVWarehouse, who have signed a
specific non-disclosure agreement concerning the processing of such data. Every customer that uses the company
portal on our websites enters into a non-disclosure agreement with us and can only view the details of candidates
who have decided to disclose their data to these specific companies or the candidates that have applied directly
There are three possible scenarios in which your personal data can be shared:
- In case of a "free registration" on the CVWarehouse website, whereby you provide your personal information but
do not apply for a vacancy on our site, your data is submitted only to CVWarehouse and will be saved in your
profile. Your data will only be passed on to a potential employer after you explicitly decide thereto by
disclosing your data.
- When you apply for a vacancy for CVWarehouse as an organization itself (not one of our customers), your data
will only be processed by CVWarehouse for application purposes and will never be transferred to a third party.
- When you apply for a specific online vacancy of a customer (potential employer) on the CVWarehouse website or on
the own website of a customer, your personal data will be processed by that customer and will also be visible
for CVWarehouse, as we provide the technical means for such processing by our customers.
In the first two cases, CVWarehouse acts as data controller for your personal data, as you add your personal data to
our database to allow you to create a profile. In the third case, the potential employer (our customer) is the data
controller and CVWarehouse is merely a processor as it provides a job site used by the company to process your
personal data. In the first and third abovementioned cases, our customers are also solely responsible as data
controller for the information that they add to a candidate profile themselves following a job interview or
information they would ask from candidates in an application form or in the course of the application process.
Although our customers contractually agree to use your data for their own company recruitment needs only,
non-compliance by such companies with this contractual obligation can be notified to our Support Department.
Today, a candidates profile is only accessible on the CVWarehouse ssite in the company login section, by employers who have entered into a
contractual relationship with CVWarehouse. A CV may, however, be made accessible in the future via other websites of
CVWarehouse subsidiaries or branches in other EU countries and possibly the US and Asia Pacific countries. In such
case, a candidate will be notified in a timely fashion and will be asked to consent to this through the profile
login or by e-mail.
Secondly, apart from CVWarehouse and its customers, personal data can also be shared with our technical partners, in
order to be able to provide you with our services. Our Website is hosted on a server in the EU that is being
maintained by CEGEKA NV (Universiteitslaan 9, 3500 Hasselt, Belgium) which has access to our databases to ensure the
contractual maintenance, but cannot access login and password protected areas. Nevertheless, CEGEKA has entered into
a non-disclosure and data processing agreement with us. We also work with a limited amount of external technical
parties to provide our customers and candidates with some of the functionalities on our website. Currently, we work
with the following parties; who act as processor and with whom we have signed a data processing agreement:
- Flipbase BV (Plantage Kerklaan 35-2, 1018CV Amsterdam, the Netherlands)
In the cases where our customers are the data controller (see above), possibly your personal data will be shared with
other external parties, which however will be covered by data processing agreements and/or other agreements
concluded by our customers themselves.
V. How long do we store personal data of candidates?
Your personal data will not be kept in our database when you are not making use of our services anymore by deleting
We will also delete your profile and all personal data in it if you request us to do so rather by doing that
yourself, by notifying us or our DPO directly by using the contact details mentioned above. Such a request will also
result in our customers (who you may have applied with for a job) not being able to consult your personal data
anymore as your profile will be deleted.
For information on how long your personal data is stored by our customers who you applied with directly through their
VI. Your rights and how to exercise them?
You have several rights concerning the personal data you provide us with, which you may exercise by notifying us or
our DPO directly by using the contact details mentioned above.
- the right to obtain information regarding the processing and access to copies of the personal data that are
processed by CVWarehouse and if these personal data are inaccurate or incomplete, the rectification or
completion of these data;
- the right to have your personal data deleted, or to have the processing limited. Please note that when you
exercise your right of deletion of your personal data, we will only delete the profile to which the e-mail
address is linked that you use to exercise your right of deletion. If you have multiple profiles with multiple
e-mail addresses and wish for all of your information to be deleted, you need to exercise this right for every
profile and you will need to specify this upon your request to us;
- the transfer of your personal data, either by providing you with a copy in a readable format or by transferring
the data directly to another entity if requested so by you;
- the right to withdraw your consent for personal mailings;
We do not make use of automated decision making (incl. profiling) when processing your personal data.
When we are not the data controller of your personal data but merely processor (see sections III and IV), we will
forward your questions or complaints to the actual data controller, our customer, that controls your personal data
and is as such responsible for facilitating you in exercising your rights and answering any questions you may have.
If you wish to do so, for instance when you would feel that your inquiry with us has not been addressed in a
satisfactory manner, you always have the right to lodge a complaint with the data protection supervisory authority
which is the competent authority for us:
- "Autorité de protection des données – Gegevensbeschermingsautoriteit"
- Drukpersstraat 35
- 1000 Brussels
- Tel: +32 (0)2 274 48 00
- E-mail: firstname.lastname@example.org
or with the data protection supervisory authority of your habitual residence (Art 77 GDPR).
VII. Links to other websites
CVWarehouse websites may contain hyperlinks to other
websites which are outside the control, influence or responsibility of CVWarehouse. CVWarehouse is not responsible
for the protection of personal data or data security practices of other websites or companies operating them. We
therefore strongly recommend you to read the privacy policies of such other websites in order to enable you to find
out how they may process your personal data. CVWarehouse is not responsible for the use they may make of your
personal data. Although we screen the companies and the opportunities, CVWarehouse has no control over, and is hence
not responsible for the legality, reliability, quality, truth or accuracy of the job offers posted on its website.
We encourage you to promptly inform us if you would obtain knowledge of improper or fraudulent practices through
websites linked to the sites of CVWarehouse and/or by companies or persons responsible for or contributing to such
practices. The same holds for websites of third-parties that link into our websites.
The social media share buttons on our website will lead you to the external website of the social medium, over which
CVWarehouse has not control (as you will have left the CVWarehouse website) We do not allow third party websites to
trace you by using our website or its functionalities.
VIII. Data Safety
To access private data, companies as well as candidates need to login explicitly and submit a password or other kinds
of exclusive authentication. The authentication security is enabled through various security methods like intrusion
detection, firewalls, encryption, manual procedures and other. Additionally, passwords or any other authentication
information will never be communicated by email, as we cannot ensure conclusive safety measures on all browser and
email platforms where such information would pass through. Please refer to the FAQ section for further details on
loss of authentication details and unlocking blocked accounts.
Cookies are tiny files that your Web browser places on your hard disk to facilitate surfing websites and to enhance
online experience. Cookies are typically used to store information about your preferences for the use of our
If you oppose the use of (certain) cookies you can configure your browser to refuse them in the privacy settings of
your browser, which however may result in some inconveniences while surfing on our site. Please view the
help-section of your browser for further assistance.
CVWarehouse uses the following cookies:
Technically required cookies:
These cookies are required to enable core site functionality and cannot be disabled or rejected. These
cookies only stay active during your session on our website and are deleted by your browser as soon as you
log out. We currently use f.i. following cookies: cookies to determine if you consented to the use of
cookies, remembering language choice, providing navigation facilities, enabling the search function.
Third party and analytical cookies:
We use third party and analytical cookies to enhance the users' possibilities when navigating the website and
for our marketing purposes as it provides us with an insight on visitors (number of visitors, how the
website is used, which pages are viewed mostly,…). These cookies do not stay active for more than 2 years
and do not provide us with the possibility to identify you when using the website.
When using the third party cookies, you may be identified by that third party (f.i. through the social media
share buttons, which will lead you to the website of the social medium), but we do not control this
regarding the use of your personal data by those third parties. Our customers may customize their jobsite
(as powered by us) by placing cookies that they control and we do not have any insight into. We refer to the
We currently use the following third party and analytical cookies ourselves, for which we will ask your consent upon
your first visit of the website:
Google Analytics (to provide us with statistics).
In order to keep the CVWarehouse website current, user-oriented and complete, this website uses Google Analytics, a
web analysis tool by Google Inc., Amphitheatre Parkway 1600, 94043 Mountain View, CA (USA), ("Google") that allows
visit our website. This provides functions such as facilitating navigation and allows us to make our services even
more user-friendly. The information generated for this purpose (including the IP address) is anonymized by default
so that it cannot be used to identify you. The data is only analyzed for reports after anonymization. The
information generated by these cookies is generally transmitted to and stored on a Google server in the United
at any time. More information on usage conditions and data protection in Google Analytics can be found here: http://www.google.com/analytics/terms/us.html