Brussels Airlines is the Belgian airline that offers the widest choice of flights to and from its base in Brussels Airport. The group has around 4000 employees and 53 aircraft that operate some 300 scheduled flights daily. Values such as flexibility, punctuality, reliability, excellent service, multi-lingual staff, guaranteed low cost fares and top quality are the order of the day every day at Brussels Airlines.

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Crew controlling teamleader

Mission

The Crew controlling Team Leader is responsible for the day-to-day management of crew activities related to the flight production plan. He/she coordinates the work of a team of Crew Watch Officers, and is responsible for the training and coaching of the members of his/her team. He/she assures that all crew tracking and aircraft manning activities are in compliance with the current rules and regulations, collective labour agreements, or any operational directives.

Tasks

Key result area 1 team management

  • Manage the Crew Watch department, assuring all flights remain properly crewed in compliance with current rules and regulations, collective labor agreements, or any operational directives.
  • Manage and coach all personnel assigned to tasks in the crew watch
  • Responsible for recurrent training and coaching of both new and existing Crew Watch Officers

Key result area 2 continuous improvement

  • Provide functional expertise to drive continuous process improvement within the Crew Watch department, and formulate recommendations to the Crew Scheduling department.
  • Evaluate internal policies and ways of working, and identify potential problem areas allowing for a timely dissemination of information and/or formulation of efficiency improvement.

Key result area 3 reporting and communication

  • Represent Crew Watch in the departmental crew resource meetings.
  • Represent Crew watch in the FSAG
  • Ensure a proper daily reporting of all changes to duty rosters or any types of irregularities.
  • Ensure continuous communication flow from Crew Watch to other involved departments in case of time critical planning change or activity.

Key result area 4 crew watch

Participate in the Crew Watch Officer duties.

Profile

  • Bachelor or equivalent by experience
  • Relevant experience required for the job
  • Able to lead under natural authority and in possession and good people management skills
  • Good analytical skills, problem solver, able to work under time pressure;
  • Good communication and reporting skills;
  • Knowledge of EU OPS regulations and crew resource management tools (e.g. BlueOne)
  • Excellent MS Office skills
  • Fluent in Dutch, French, English

Your application will be evaluated by the HR department of Brussels Airlines itself. For any additional feedback regarding your application, we kindly refer you to the Brussels Airlines HR department.

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