ERGO Insurance

De kernactiviteit van ERGO Insurance nv is de Leven-tak. Met kwalitatief sterke producten krijgen particulieren en zelfstandigen de mogelijkheid om na hun loopbaan een mooi aanvullend inkomen op te bouwen. ERGO Insurance nv wil in dat kader inspelen op de beperkingen en leemtes van het wettelijke pensioenstelsel. Een persoonlijke klantenbenadering staat ook hier centraal.

Regulatory Operational Manager


As AML/GDPR/IDD Specialist, you will bring your expertise to the business and ensure that the department's practices comply with AML/GDPR/IDD regulations and local/ internal policies and in particular bring daily support with regard to the responsibilities of those domains by :

  • Being a main process contributor for all processes that are implemented in the frond and Back office in order to comply with diverse regulations within AML, GDPR and IDD more particularly
  • Taking the business lead for projects aiming to enhance compliance within the customer service or to fulfill new legal requirements in terms of processes, work instructions, business rules and tools development
  • Being a central contributor and coordinator for solving audit and EWRA findings in this matter
  • Monitoring the legal and regulatory requirements as well as of the procedures and rules of the Group and escalating when necessary to the compliance department and Management
  • Coordinating the operations of the dedicated AML controls team and helping the team in case of "urgent" matters
  • Coordinating and monitoring of the role based accesses in the systems for compliance matters
  • Being the contact person within operations to compliance for the domains covered
  • Providing an answer to information requests from the compliance department and collaborating in regulatory and/ or management reporting
  • Providing documentation for recurrent or ad hoc reporting to the management and to compliance on quality controls, back log, response time, status of implementation of requirements and enhancements
  • identifying and documenting regulatory risks and developing and executing controls
  • Supporting in drafting of procedures and operational guidelines or making the necessary adjustments to comply with new laws or regulations
  • Conducting operational trainings on WI
  • Development and implementation of your team


  • Bachelor or Master in management/Economics/law
  • You have at least a first successful experience in a similar key function between operations and compliance in a big financial institution
  • A successful experience (between 5 -10 years) as people and/or project management is mandatory
  • Someone who is proactive and has good people skills
  • Project Management and coordinating skills
  • Analytical mindset able to make business analyses dealing with Operations/IT/Legal matters
  • Pragmatic and hands on
  • Methodic, precise and good listener
  • Good communicative skills

We offer

  • A competitive wage, meal vouchers, group insurance, hospitalization insurance and an inability to work insurance are part of the wage package. In addition, you can count on additional vacation and flexible hours. Our company is located in the heart of Brussels and is easily accessible by public transport.


  • Apply online! Don't forget to add your CV and motivation letter !

Your application will be evaluated by the HR department of ERGO Insurance itself. For any additional feedback regarding your application, we kindly refer you to the ERGO Insurance HR department.


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